Wheelchair Accessible Airport Transfer in Tokyo — Narita & Haneda
Flat rate from ¥32,000 — tolls and meet-and-greet included
We provide the freedom to explore Japan without limits. Experience a seamless, worry-free journey with
the gold standard in accessible transportation.
Our Wheelchair Accessible Vehicles
Take the guesswork out of booking.
Before browsing our fleet, use our Vehicle Checker tool below to quickly match your wheelchair size and luggage amount with the right vehicle.
TOYOTA Hiace
Super Long
※If your flight arrives before 8:00 AM or after 8:00 PM, there will be a 20% surcharge. Meet and greet service fee is included.
※If your flight arrives before 8:00 AM or after 8:00 PM, there will be a 20% surcharge. Meet and greet service fee is included.
￥34,000
￥52,500
℡ +81-3-5832-1910
Heavy power wheelchair? Airport transfers up to 300 kg
We can carry power wheelchairs with a combined weight of up to 300 kg (wheelchair and user) between Narita or Haneda Airport and your hotel in Tokyo and the Kanto area. Your wheelchair boards our van by a long ramp, under its own power, with our staff guiding you from beside the chair.
Tokyo ⇄ Haneda Airport ¥32,000〜
Tokyo ⇄ Narita Airport ¥45,000〜
The ramp travels in the van with you, so there is less room than usual. Up to three people, including the wheelchair user, can travel in one van. For groups of four or more, or when there is a lot of luggage, a second vehicle for luggage may be needed at an additional cost. We will confirm this in your quotation.
Tell us your flight dates, your wheelchair's model, weight, and width, and how much luggage you have.
See how ramp boarding works →
Smile Gallery
Arrival at Narita - Happy mates
Arrival at Narita - Happy family of 3
Steps to booking
STEP 1
Online Booking & Payment
Select your date, vehicle, and service, and complete your payment securely by credit card at the time of booking.
Your reservation is confirmed as soon as your payment is verified.
Secure your date in 3 minutes
Please feel free to contact us even if it is a small matter.
Tel: +81-3-5832-1910
STEP 2
Confirmation & Driver Details
Once your payment is verified, you will receive a confirmation email with your booking details. A few days before your arrival, we will send you your assigned driver's contact (WhatsApp) so you can reach them directly on the day.
Note: Your fare is charged in full at the time of booking. For services between 20:00 and 8:00, the applicable surcharge is already included in your total. If your destination changes on the day, we will send you a secure payment link for the additional amount.
STEP 3
Arrival & Meeting Your Driver
After you land and collect your baggage, message your driver on WhatsApp using the contact we shared with you. Then head to the designated meeting point, where your driver will be waiting to assist you.
Meeting points differ by airport — please check yours in advance:
Haneda Airport Meeting Point →／Narita Airport Meeting Point →
STEP 4
Sit Back & Enjoy the Ride
Once you're on board, there's nothing left to worry about.
Relax, take in the view, and let your journey in Japan begin with us. From the very first step, we'll take care of the rest.
℡ +81-3-5832-1910
*Please feel free to call us with any other requests or inquiries. We will flexibly respond to the needs of both foreign tourists and travel agencies .
For foreign wheelchair users visiting Japan, please click here↓
Click here for foreign visitors to Japan who require a wheelchair vehicle
Customer Reviews
User Voice ⭐⭐⭐⭐⭐
Family traveling from Europe (Emergency rental due to injury during the trip)
"Thank you, you have an excellent service. I really appreciate for your excellent support"
Rental SIM/eSIM【Mobal】
Stay Connected Effortlessly in Japan
Voice + Data SIM card/eSIM
Voice Lite SIM card/eSIM
Japan Data Only SIM/eSIM
What is WELHIRE?
Well-hire is a service for people who need wheelchairs.
A premium welfare vehicle.
Toyota Alphard with lift-up function
We promise smooth boarding and disembarking and a relaxing time.
Our new service.
For physically challenged patients, business owners, and foreign visitors to Japan who require wheelchairs,
Not only will we provide transportation with special vehicles for wheelchairs,
It can be used for any type of travel, including dining, meetings, and travel.
We named it this because it is a new service we provide that focuses on the luxury car Alphard.
You can enjoy a comfortable travel time in the country's finest welfare vehicles.
Click here for foreign visitors to Japan who require a wheelchair
For foreign wheelchair users visiting Japan, please click here↓
The expericence
Frequently Asked Questions
Can you carry an electric wheelchair?
Yes. Our Toyota Hiace fits wheelchairs up to 120 cm long and 79 cm wide, and our Nissan Caravan up to 112 cm by 62 cm, including electric models. The Toyota Alphard is for folding wheelchairs.
Is there a weight limit for the wheelchair lift?
For safety, we confirm the combined weight of the passenger and wheelchair before every booking. Please enter both in the quote form so we can assign a suitable vehicle.
What is included in the price?
Our airport transfer fares are flat rates that include tax, highway tolls, airport parking, and meet-and-greet. A 20% surcharge applies to flights arriving before 8:00 AM or after 8:00 PM.
How do I meet my driver at the airport?
A few days before your arrival, we send you your driver's WhatsApp contact. After collecting your baggage, message your driver and head to the designated meeting point, where they will be waiting.
What happens if my flight is delayed?
We track your flight in real time, so your driver adjusts to your actual arrival time and minor delays are no problem. If your flight is significantly delayed or rescheduled, please message us on WhatsApp.
How much luggage can you take?
Enter the number of suitcases in the quote form and we will choose a vehicle with enough space.
Do you offer transfers from Kansai Airport to Osaka and Kyoto?
Yes. We arrange wheelchair accessible transfers from Kansai International Airport to Osaka, Kyoto and Kobe through our partner operators. Please contact us at least two weeks before your trip; two to three months ahead is ideal.
Can we book a private charter or sightseeing tour?
Yes. Many guests add a half-day or full-day charter after their airport transfer, for sightseeing, dining, or medical appointments. Tell us your plans in the quote form and we will send a quote.
What if the passenger feels unwell during the ride?
Our driver will call an ambulance immediately and contact your family. Please share any medical conditions with us when booking so we can prepare.
Can I rent a wheelchair?
Yes. We rent manual wheelchairs with delivery to Tokyo, Chiba, Saitama and Kanagawa, and you can rent one without booking a transfer. For airport handover, our staff will meet you at a scheduled time. Delivery fees depend on the location.
How do I pay, and can I cancel?
You pay the full fare by credit card when you book online. For cancellation terms, please see our Terms & Conditions.
Get a Free Quote
Tell us about your wheelchair and trip, and we'll match the right vehicle and send your quote — no back-and-forth needed.
ABOUT US
Your Freedom is Our Mission: Why Your Journey in Japan Matters to Us
At AGASA Emergency Service / WELHIRE, we believe that physical limitations should never limit your dreams. Japan is a beautiful country, but for wheelchair users, it can often feel like a maze of uncertainty. We didn't start this business just to provide transportation; we started it to provide freedom, dignity, and peace of mind.
Born from Experience, Driven by Empathy
At the heart of our mission is a deep, personal understanding of what it means to lose one's mobility.
Our founder, Kaichi Takeuchi, was once a dedicated corporate athlete, living a life of strength and movement. However, his path was suddenly altered by a severe back injury in his youth. He underwent two major, life-changing surgeries and spent a significant period facing the harsh reality of physical limitation.
He knows the frustration of a body that will not follow the will of the mind. He knows the feeling of the world suddenly becoming smaller, less accessible, and more intimidating.
This period of "immobility" was the seed that grew into AGASA Emergency Service/ WELHIRE. Kaichi didn't just study caregiving; he lived it from the patient’s perspective. He realized that true service isn't just about moving a person from point A to point B—it’s about restoring the dignity and the joy of "being able to go where you want to go."
Combined with his years of mastering Japanese hospitality (Omotenashi) in the culinary world, Kaichi established the Agasa Global Foundation. His goal was to ensure that no one—regardless of their physical condition—should ever feel like a "burden" or a "patient" while exploring the beauty of Japan.
Through our "Nurse Diplomat" philosophy, every journey is overseen with the precision of a professional and the deep empathy of someone who has walked (and sat) in your shoes. We don't just provide a vehicle; we provide a return to freedom.
The Promise of Preeminence
When you book with us, you are not just hiring a driver. You are gaining a partner who ensures:
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Total Reliability: We treat your schedule as sacred.
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Safety Without Compromise: Our vehicles and staff meet the highest standards of care.
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Cultural Connection: We help bridge the gap so you can experience the real Japan without the stress of logistics.